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Home > Solutions > Regional Capacity Management > Regional Capacity Management – Who We Are

The Regional Capacity Management Team (RCMT) are leading specialists in urgent and emergency care co-ordination and delivery. We can help optimise unplanned care across whole health economies, managing system pressures to support partners and assist them in ensuring patients receive the care they need, when they need it.

Our team is well-established and has been delivering results for over 12 years. We currently support the entire West Midlands health economy, and have just extended the service across the Merseyside region.

Our experts:

  • Provide operational and strategic support, tailored to your needs and designed to ensure the patient journey is as free-flowing as possible
  • Work with you to develop and test comprehensive multi-agency escalation management plans, so that you’re prepared for those unplanned surges in emergency activity
  • Have an in-depth knowledge of pressures and area-wide best practices that enable them to identify problems early on
  • Produce daily core reports on emergency activity, as well as a weekly predictive report for A&E attendances and emergency admissions
  • Supply a 24/7 on-call response for both capacity issues and any critical or major incidents
  • Develop bespoke training packs for on-call directors and senior managers to manage escalation process

Get in touch

Sandwell Council House
Freeth St
Oldbury
B69 3DB
Jubilee House

Midlands and Lancashire CSU
Lancashire Business Park
Leyland
Lancashire
PR26 6TR

01772 214200
Bevan House

3rd Floor
Stephenson Way
Wavertree Technology Park
Wavertree
Merseyside
L13 1HN

0151 295 8612/8619
Cardinal Square

3rd Floor North Point,
10 Nottingham Road,
Derby DE1 3QT
East Midlands

01332 868700
St Johns House

St Johns House
30 East Street
Leicester
Leicestershire
LE1 6NB
United Kingdom

0121 611 0100
Wildwood

Drive
Worcester
Worcestershire
WR5 2LG

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