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Home > Solutions > Transformation and Service Redesign > Transformation and Service Redesign – What We Do

What we can offer:

  • End-to-end support – from initial scoping, opportunity and viability assessment through to handover and closure planning
  • Comprehensive Programme Management Office for large-scale change programmes or tailored solutions to fit with your own approach, with robust assurance
  • Knowledge and experience of effective stakeholder engagement with clinicians, patients, carers and the voluntary community and faith sectors to coproduce system-wide change
  • Development of business cases, project initiation documents, action plans, risk management plans, equality impact analyses and more
  • Support to establish appropriate governance structures, ensuring robust ownership, oversight and management of programmes
  • Reviews of national policy, evidence and best practice to inform redesign
  • Design of technical change process, including options appraisals, logic modelling
  • Mapping interdependencies, horizon scanning and external environment analysis
  • A strong reputation for working successfully across health and social care, the NHS and local government.

Examples of our work:

  • Strategic planning, including Sustainability and Transformation Plans (STPs), Local Development Plans (LDPs), and Urgent and Emergency Care Plans
  • Service transformation, including Children and Adolescent Mental Health, whole system stroke pathways, and Improving Access to Psychological Therapies (IAPT)
  • Programme management, including the Better Care Fund (BCF), Learning Disability joint health and social care self-assessment framework, and reducing mental health delayed transfers of care (DTOCs) by over 70% within two months.

Get in touch

Kingston House

438-450 High Street
West Bromwich
West Midlands
B70 9LD

0300 404 2999
  • Heron House
  • Anglesey House

Midlands and Lancashire CSU
120 Grove Road
Stoke on Trent
ST4 4LX

0300 404 2999

Midlands and Lancashire CSU
Towers Business Park
Rugeley
WS15 1UL

0300 404 2999
Jubilee House

Midlands and Lancashire CSU
Lancashire Business Park
Leyland
Lancashire
PR26 6TR

01772 214200
Bevan House

3rd Floor
Stephenson Way
Wavertree Technology Park
Wavertree
Merseyside
L13 1HN

0151 295 8612/8619
  • 1829 Building, Chester
  • Old Market House
  • Clark House

1829 Building
Countess of Chester Health Park
Liverpool Road

01244 650 351

Hamilton Street
Birkenhead
Merseyside
CH41 5AL

0151 514 2335 EXT 1487

Hulley Road
Macclesfiled
Cheshire
SK10 2LU

01606 544 791
Cardinal Square

3rd Floor North Point,
10 Nottingham Road,
Derby DE1 3QT
East Midlands

01332 868700
St Johns House

St Johns House
30 East Street
Leicester
Leicestershire
LE1 6NB
United Kingdom

0121 611 0100
Wildwood

Drive
Worcester
Worcestershire
WR5 2LG

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