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Home > Solutions > Customer Finance > Customer Finance – Who We Are

Working with you to create efficient and cost effective financial processes for your business, our team of experts will also help to ensure your organisation is compliant with statutory and regulatory financial requirements. We pride ourselves on excellent customer service and value for money, with a ‘right first time, every time’ approach.

We have a number of NHS clients across the UK, including Staffordshire, Lancashire, Worcestershire, Shropshire and Leicestershire

In addition, we provide services to North Staffordshire Combined Healthcare Trust and are in discussion with a number of other public sector clients as our skills are highly transferable throughout.

We undertake Service Auditor Reporting (SAR) that rigorously reviews financial controls and processes, which are independently audited by Deloitte on behalf of NHS England.

This team delivers a scalable Finance operating model (Hub and spoke model) which is focused on delivering transactional services at scale supported by local delivery teams to meet individual customer needs.

The Finance Operating model for Customer Finance has 2 key areas:-

  • Embedded roles – these staff act as business partners and are responsible for all finance matters for their client. The service is flexible to client’s needs.
  • At Scale services – Specialised Centres of Excellence in Purchase to Pay (P2P), Order to Cash (O2C), and Invoice processing for Individual Patient Activity (IPA) and Non Contract Activity (NCA) items

Get in touch

Kingston House

438-450 High Street
West Bromwich
West Midlands
B70 9LD

0300 404 2999
  • Heron House
  • Anglesey House

Midlands and Lancashire CSU
120 Grove Road
Stoke on Trent
ST4 4LX

0300 404 2999

Midlands and Lancashire CSU
Towers Business Park
Rugeley
WS15 1UL

0300 404 2999
Jubilee House

Midlands and Lancashire CSU
Lancashire Business Park
Leyland
Lancashire
PR26 6TR

01772 214200
Bevan House

3rd Floor
Stephenson Way
Wavertree Technology Park
Wavertree
Merseyside
L13 1HN

0151 295 8612/8619
  • 1829 Building, Chester
  • Old Market House
  • Clark House

1829 Building
Countess of Chester Health Park
Liverpool Road

01244 650 351

Hamilton Street
Birkenhead
Merseyside
CH41 5AL

0151 514 2335 EXT 1487

Hulley Road
Macclesfiled
Cheshire
SK10 2LU

01606 544 791
Cardinal Square

3rd Floor North Point,
10 Nottingham Road,
Derby DE1 3QT
East Midlands

01332 868700
St Johns House

St Johns House
30 East Street
Leicester
Leicestershire
LE1 6NB
United Kingdom

0121 611 0100
Wildwood

Drive
Worcester
Worcestershire
WR5 2LG

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