These pages aim to help care home providers learn about and use the West Midlands Bed Capacity module in EMS+. Established for over ten years in the West Midlands the module supports patient flow across health and social care sectors, helping to deliver timely and improved patient care.
EMS+ is used by a large number of providers across the region and is free to use by all health and social care system partners as it is commissioned by local NHS CCGs. Current partners using the system include NHS England, Ambulance Service NHS Foundation Trust; acute, community and mental health trusts, and local authorities.
There is a national ambition to centralise the recording and reporting of community bed availability and capacity. We encourage all care home providers in the commissioned areas to register for a free EMS+ account and update their capacity to improve patient placements for the benefit of their care and experience.
These pages are designed to help care homes use the free EMS+ features available to them. For more help and information, 7 days a week, email mlcsu.emsplus@nhs.net.
Self-help guides
How To Access EMS+ By Web Browser Or App (1.0 MiB)
An introduction to EMS+ (332.1 KiB)
Registering a free EMS+ account: PDF guide (506.1 KiB)
How to update your bed availability: PDF guide (326.1 KiB)
How to find available beds PDF guide (264.7 KiB)
How to use the EMS+ mobile app (475.5 KiB)
Other resources and forms
NHS England letter – implementation of a capacity tracker (183.7 KiB)
New service registration form (564.1 KiB)
Accessibility Tools
