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Home > Solutions > Regional Capacity Management > Regional Capacity Management – EMS Outage Procedure

If you are currently experiencing problems with EMS, please contact RCMT.

In the event of EMS outage, it is important that, where possible, teams continue to escalate any operational pressures via the RCMT inbox to enable RCMT to circulate a position on pressures throughout the day.

Acute Organisations ONLY

Please complete the attached trigger sheet and return to the address below:

RCMT@nhs.net

Could all remaining organisations please await further notification to update their escalation or alternatively keep checking the www.emsengland.co.uk website.

Any queries, please contact RCMT on 0121 612 1727 or via email RCMT@nhs.net.

Please accept our apologies for the inconvenience caused.

EMS Acute Hospital Trigger sheet

EMS Outage Manual Esc Instructions Trigger sheet instructions

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Kingston House

438-450 High Street
West Bromwich
West Midlands
B70 9LD

0300 404 2999
  • Heron House
  • Anglesey House

Midlands and Lancashire CSU
120 Grove Road
Stoke on Trent
ST4 4LX

0300 404 2999

Midlands and Lancashire CSU
Towers Business Park
Rugeley
WS15 1UL

0300 404 2999
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Midlands and Lancashire CSU
Lancashire Business Park
Leyland
Lancashire
PR26 6TR

01772 214200
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3rd Floor
Stephenson Way
Wavertree Technology Park
Wavertree
Merseyside
L13 1HN

0151 295 8612/8619
  • 1829 Building, Chester
  • Old Market House
  • Clark House

1829 Building
Countess of Chester Health Park
Liverpool Road

01244 650 351

Hamilton Street
Birkenhead
Merseyside
CH41 5AL

0151 514 2335 EXT 1487

Hulley Road
Macclesfiled
Cheshire
SK10 2LU

01606 544 791
Cardinal Square

3rd Floor North Point,
10 Nottingham Road,
Derby DE1 3QT
East Midlands

01332 868700
St Johns House

St Johns House
30 East Street
Leicester
Leicestershire
LE1 6NB
United Kingdom

0121 611 0100
Wildwood

Drive
Worcester
Worcestershire
WR5 2LG

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